Q.What is the server requirement?

A.Let's checkout the server requirement here:

  • Installation of the newest version of ImageMagick is essential on the server
  • There must be a running GD Library
  • System command and Exec() must be in running mode
  • Enabled Active Perl should be there on the server
  • It’s a prerequisite to Install Ioncube loader on the server

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Q.Which is the best option for T-shirt Designer tool to choose- OpenCart, Developer version or WordPress plugin?

A. This is one of the most commonly asked questions regarding our T-shirt Designer software. To make things clear, we have provided complete details here.

OpenCart Version: An OpenCart version of T-shirt designer tool is the ready to go version and is most suited for those users who have an OpenCart website. The software can be installed by following the simple steps given in the guide and does not require any expert for the installation process.

Developer Version: The developer version of t-shirt design tool gives the entire data through JSON. Though the software can be integrated with any website, but it requires a developer for the process. They must possess the knowledge on which platform your website is developed.

WordPress Plugin: This software is the perfect solution for those who have built their website using WordPress. Being extremely easy to use and setup, the plugin does not require any expert to complete the integration process. Users can easily configure this plugin into their new or existing WordPress stores.


Q.Is there any option to customize this plugin/software based on our needs?

A. Yes, absolutely! This tool can be customized depending on your needs. The complete source code will be made available to you using which you can easily amend the features for your site.


Q.Can I use this tool on multiple domains?

A. This tool can be used on 1 domain with 2 URLs i.e. one URL for development and the other one for live. In order to host it on an additional domain, you will have to spend 99 USD each.


Q.Is it possible for a customer to change the colors, even if the uploaded clipart is in SVG?

A. For this purpose, customers need to communicate with their clipart provider/designer and ask for the colorable clipart. If they say yes, then they can change the color as per their wish.


Q.Do you have any customization service?

A. Yes, we do provide customization service with our design tools. You can get in touch with us after you make the purchase for your desired tool.


Q.Can I use this tool to design any other product apart from t-shirt?

A. Yes, of course. This tool can be utilized for designing any product without any hassle. Packed with exceptional features, this tool allows the end users to customize any product of their choice making use of cliparts, fonts, colors and many more.


Q.Can we set product price according to the features?

A. Yes, the price of the product can be set according to color, clipart, text, font & background color easily.


Q.What extension file does this plugin create, once design is completed?

A. The PRINT READY output with PDF and SVG format is generated. You may connect your device with DTG machine to directly print the PDF and SVG design on any product or t-shirt.


Q.Is there any restriction on attaching cliparts with particular product like Clipart “A” with product “A” & Clipart “B” with Product “B”?

A. No, there is ZERO restriction with the usage of cliparts. You can easily attach any clipart with any product either Clipart “A” with Product “B” or Clipart “B” with Product “A”.


Q.How & when will I receive designed file in different formats i.e. PDF, SVG, and PNG?

A. Once you have added your created product to cart, we provide the output of your design in 3 different formats (SVG, PNG & PDF). Among these 3 formats, SVG & PDF are used for printing and remaining PNG is used for digital proof.


Q.Is this tool limited for an amount of products or unlimited products can be added for customers?

A. No, not at all. There is no limitation on the number of products to be added for customization. Moreover, you can also upload numerous cliparts, products & fonts that you want to offer to your customers without any hassle.


Q.Do you offer eCommerce platform integration & full web design?

A. Yes, absolutely. We do offer both eCommerce platform integration and full web services. If you want any assistance at the time of integration or enhancing your website, you can contact our team who feel more than happy to help you.


Q.Can I design each part of the product with different colors?

A. Yes, definitely. You can design each part of the product with varied colors of your choice. It means that this tool provides full freedom to execute your custom needs.


Q.Does it facilitate to load already designed products’ templates?

A. No, this feature has not been implemented yet. But, if you want to get this feature, you can contact our team.


Q.Does this tool support the multilingual websites?

A. Yes of course. This tool is designed in such a way that it supports multilingual websites but it is not RTL compatible. If you want that feature as well, you can easily contact us. Our team will look into the matter and fulfill your requirement.


Q.Can this tool be customized for business cards, coffee mugs, greeting cards, etc.?

A. Yes. For this purpose, all you need to do is to include the desired products from JSON. Doing this will automatically show up the front-end of the tool. After that, this tool can be customized.


Q.Can this plugin/software be integrated with Ruby On Rails?

A. Yes, definitely. This tool can be easily integrated with Ruby On Rails but you will need a core developer who is having the knowledge of Ruby On Rails to complete the process.


Q.Can I use this designer tool on multiple domain or is there any kind of license limitations?

A. No, this tool cannot be used on multiple domain. The software comes with single domain license i.e. you are only allowed to use it on single website or domain of your business. In case, you need to publish it on multiple domain/affiliates/store, you will require to purchase additional domain licenses


Q.What is the cost for additional domain license?

A. You will have to pay 99 USD for each additional domain.


Q.I have a growing business and I would like to buy unlimited domain license?

A. We understand your business requirements and would love to hear more about this in order to assist you in a better way with a customized pricing that we can offer you. Please contact to support@inkyrobo.com.


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